Privacy Policy

Last updated: January 1, 2026

Effective Date: January 1, 2026 | Jurisdiction: Alberta, Canada | Governed by: PIPEDA

1. Introduction

Bluestream Entertainment ("we," "us," or "our") operates the website bluestreamentertainment.ca (the "Site"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We collect information you voluntarily provide when you: fill out a contact or quote request form; subscribe to our newsletter; or communicate with us by phone, email, or in person. This may include your name, email address, phone number, event details (date, type, venue, guest count), and any additional information you choose to share. We do not collect payment information through our website — all payment processing is handled through secure third-party processors. We may also automatically collect certain technical information when you visit our site, including your IP address, browser type, operating system, referring URLs, and pages viewed.

3. How We Use Your Information

We use the information we collect to: respond to your inquiries and provide quotes; fulfill and manage your event bookings; communicate with you about your event, upcoming availability, or promotions you have opted into; improve our website and services; comply with legal obligations; and prevent fraud and abuse. We will not send you unsolicited marketing communications. Newsletter subscriptions are entirely opt-in and you may unsubscribe at any time.

4. Sharing Your Information

We do not sell, trade, rent, or otherwise transfer your personal information to third parties for their marketing purposes. We may share your information with trusted service providers who assist us in operating our website and delivering our services (such as email service providers), provided those parties agree to keep your information confidential. We may also disclose information when required by law or to protect our rights.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Contact and event inquiry data is typically retained for 3 years for business and accounting purposes. You may request deletion of your data at any time by contacting us (see Section 9).

6. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use session cookies for site functionality and analytics cookies (such as Google Analytics, if enabled) to understand how visitors use our site. You can set your browser to refuse cookies; however, some features of the site may not function properly as a result.

7. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption for all data transmission. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites (such as Google Maps or social media platforms). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. Your Rights (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to: access the personal information we hold about you; request correction of inaccurate information; withdraw consent for our use of your information (subject to legal and contractual restrictions); and request deletion of your information. To exercise these rights, please contact us at hello@bluestreamentertainment.ca or by phone at 780-772-7655. We will respond to all requests within 30 days.

10. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Email: hello@bluestreamentertainment.ca | Phone: 780-772-7655 | Address: Fairview, Alberta, Canada

Have questions about our privacy practices?